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Contact UsReputation Monitoring Services with 24/7 Coverage
You cannot defend a reputation you cannot see in real time. Our reputation monitoring service tracks every place your brand appears: Google search results, Google Business Profile, Trustpilot, Sitejabber, Reviews.io, Glassdoor, Yelp, Reddit, X, LinkedIn, news media, regulatory bulletins, and AI answer engines including ChatGPT, Gemini, and Perplexity. Every mention is scored for sentiment, threat level, and required response, with same-day alerting for anything that needs intervention.
24/7
Continuous coverage across all surfaces
30+
Platforms, channels, and engines monitored
Same-day
Alert SLA on high-severity events
Our Approach
- Coverage of 30+ review platforms, news outlets, social channels, and AI answer engines
- Same-day alerts on negative sentiment, new fake reviews, and brand-damage threats
- Weekly sentiment and share-of-voice reporting with competitor benchmarks
- Crisis-detection thresholds with escalation directly to the response team
- AI answer-engine monitoring: how ChatGPT, Gemini, Perplexity describe your brand
- Optional dark-web and fraud monitoring for finance and crypto brands
Monitoring Without Response Is Just Watching the Fire
Most reputation monitoring tools send you an email when something bad happens, then leave you to figure out what to do. Our monitoring service is paired with a response team that can publish replies, file removal requests, draft holding statements, and brief your internal team within hours of detection. Detection alone does not protect a reputation; coordinated response does.
Frequently Asked Questions
What does a reputation monitoring service track?
We track Google search results for your brand and key executive names, Google Business Profile reviews, every major review platform in your industry, social media mentions across X/LinkedIn/Reddit/Instagram/TikTok/Facebook, news media coverage, regulatory bulletins where relevant, and how AI answer engines describe your brand.
How fast will I be alerted to a new negative review or post?
High-severity events (1-star reviews on critical platforms, viral negative posts, news coverage with risk signals) trigger same-day alerts. Lower-severity items are batched into a daily summary. Crisis-threshold events trigger immediate phone or messenger contact with the response team standing by.
Can you monitor what AI search engines say about my brand?
Yes. We query ChatGPT, Gemini, Perplexity, Copilot, and Claude on a recurring schedule with branded and category prompts, log the responses, and flag misinformation or competitor bias. This is part of our generative engine optimization service and is included in standard monitoring programs.
How is this different from a free Google Alert?
Google Alerts only covers Google web search and misses review platforms, social media, AI engines, and most regulatory and news sources. Free tools also do not score sentiment or threat level, do not deduplicate noise, and have no response capability attached.